Insights & Research
Perspectives on the Future of Commerce.
In-depth writing on AI agents, commerce technology, automation, and the systems behind modern e-commerce.
Guardrails Before Autonomy: Designing Approval Flows for Commerce Agents
How to decide what an AI agent may do on its own, what needs a person's approval, and how logs and rollback make automation trustworthy in a live store.
· 4 min read
Why One Cost Field Isn't Enough for Margin-Aware Pricing on Shopify
Shopify stores one cost per variant, but real product costs include freight, duties, commissions, and exchange rates. Here is how to price with the full picture.
· 3 min read
What an AI Agent Actually Is in E-commerce — and What It Isn't
A practical definition of AI agents for online stores, the difference from chatbots and automations, and what a store needs before an agent can do useful work.
· 4 min read